I didn't get my donation at my studio

Is your studio a Vizer partner? Find a full list of Vizer partner studios in app.
If the studio or gym is a Vizer partner, when you arrive at the partnered studio or gym make sure you open the Vizer app (with bluetooth settings enabled) to receive your pop-up prompting you to donate. 
Then make sure to click the "Donate" button to activate the donation.
Vizer Inc. © 2020